Order Cancellation Policy

We recognize that you may need to modify or cancel your order. This policy outlines the conditions and steps for order cancellations in compliance with standard U.S. e-commerce practices.

Orders Not Yet Shipped
Orders that have not been shipped may be canceled upon request. Once your request is confirmed, you will receive a 100% refund of the purchase price at no cost.

Orders Already in Transit
Once an order has been dispatched, it cannot be canceled. If you no longer wish to keep the item, you may request a return after delivery by following the return instructions provided or by contacting our support team.

Refund Details
Processing Timeline: Approved refunds are processed within 1–5 business days. Please note that your financial institution may require additional time to post the refund.
Refund Method: Refunds will be issued back to your original payment method.

Customer Assistance
For any questions about cancellations or if you need further assistance, please reach out to our customer service team through the contact methods provided on our website.

Phone:+1 (214) 586-3215

Email:service@ryenatural.com

Address:106 Circle Creek Dr,Desoto,TX 75115,United States

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)